Toast POS reviews
From $69
About Toast
Toast POS is a comprehensive point-of-sale (POS) system specifically designed for the restaurant industry. Unlike generic POS systems, Toast is tailored to meet the unique needs of restaurants, cafes, and bars, offering a wide range of features that streamline operations, improve customer service, and boost sales.
Toast POS overview
Built for restaurants. Built for you. More than just a POS, Toast is an all-in-one platform built for your entire restaurant.
- Point of Sale: Run your restaurant on Toast.
- Payment Processing: Payments integrated with your POS to power your business.
- Handhelds: A POS in the palm of your hand.
- Kitchen Display System: Connect your FOH and kitchen.
- Built-in Integrations: Easy integrations that just work.
- Reporting: Dig into performance metrics to get the business insights you crave.
Pricing
Starter Kit $0/month
Ideal for single-location restaurants who need 1-2 terminals to get up and running.
- Hardware kit with no upfront costs
- Cloud-based point of sale
- Hardware configuration incl. one terminal (Additional charges apply for subsequent devices)
- Additional add-ons included
Point of Sale $69/month
Ideal for restaurants looking to get started with core functionality and flat-rate processing.
- Monthly software subscription
- Choose your own hardware
- Cloud-based point of sale
- Custom hardware configuration
- Additional add-ons included
Build Your Own
Ideal for all restaurants ready to drive more revenue and optimize operations with the full Toast platform.
- Online ordering and delivery
- Easy integrated payroll and tips manager
- Automated inventory
- Employee benefits
- Employee scheduling
- Guest marketing, loyalty, and gift cards
- Pair with hardware setup of your choosing
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Specifications
- Fine dining
- Casual dining
- Fast casual
- Bar & nightclub
Advantages
- Hospitality specialisation
- Reporting
- Lots of integrations
Disadvantages
- Has its own hardware
Toast is exceptional! It has truly transformed my operations. The ability to accept online orders combined with their top-notch POS hardware has been life-changing. It’s rare to find products today that are genuinely outstanding, but Toast is one of them.
Customer service is outstanding; they always do their best to assist with any issues. However, the onboarding process was quite challenging for us. We had menu reviews and suggested changes for two stores, but when we opened one of the stores, they lost those suggestions. As a result, the menus ended up looking different in each store. We’re still dealing with these issues due to the difficulties we faced during onboarding.
There were a few issues during purchasing and installation, but most of them were resolved within the first few days. Some configuration settings that I expected to be available are missing, so I’m currently working with the support team and submitting tickets for these. I appreciate the option to chat online, open a ticket, or call 24/7 and speak to a real person.