Square POS reviews
From $29
About Square POS
Square POS (Point of Sale) is a comprehensive payment processing and business management solution designed primarily for small and medium-sized businesses. Launched by Square, Inc., the system has revolutionized how businesses handle transactions, offering a seamless blend of hardware and software that caters to a wide range of industries, including retail, food service, and professional services.
Why Square POS?
Square was established to give every business owner an easier way to take card payments. From small projects to large companies, Square helps businesses of all sizes and types succeed on their own terms.
- Commerce: Sell in person, online and anywhere you do business.
- Customers: Drive business with marketing, client bookings and loyalty programs.
- Financial: Manage cash flow and get acces to funds instantly.
- Staff: Run your team efficiently with permissions and timecards.
- Developer: Connect third-party apps or build custom solutions.
Pricing
Free $0/mo.
Sell in person, online, over the phone or out in the field. No setup fees or monthly fees – only pay when you take a payment.
Plus $29+/mo.
Get advanced features designed specifically for restaurants, retailers or appointment-based businesses. Upgrade when you want to, cancel anytime.
Premium $custom
Build a bespoke plan that meets the complexity of your operations. Custom processing rates may be available pending eligibility.
Included with every Square account
- Fast online signup
- Transfers as soon as the next working day
- Free Square Point of Sale apps
- Account takeover protection
- End-to-end encrypted payments
- Active freud prevention
- Advanced reporting at no additional cost
- Dispute management
- Customer support
Choosing Square has been a seamless experience for us. As a small nonprofit with a low volume of transactions, securing a lower rate was a crucial factor. Transactions have been easy, and payments consistently reach our account the next business day. We pass the service charge on to our customers, but it took some time to figure out how to add that to the transactions. It would be great if the service charge could be automatically applied without needing to add it manually.
Customer support has been disappointing. We’ve been waiting for a week to get their feedback on our business’s compliance with their terms of service, but there’s been no response—not even a simple acknowledgment that they’re working on it. Chat support keeps promising an update in 1-2 business days, yet it’s been nearly a week. It makes us concerned about how long it might take to resolve a serious issue if one arises.
Square is an excellent tool for growing your business and managing both finances and clients. The product and website design are also outstanding!